Question 1

What is Wonzly?

Accepted Answer

Wonzly is a fast and reliable URL shortener SaaS platform that helps you manage, track, and brand your links efficiently. It simplifies long web addresses into concise, easily shareable links.

Question 2

How does Wonzly work?

Accepted Answer

You paste a long URL into the Wonzly input field, and the platform instantly generates a short, manageable link that redirects visitors to your original destination.

Question 3

Is Wonzly free to use?

Accepted Answer

Wonzly offers a free tier that includes essential features like basic link shortening, analytics, and one custom domain. Premium plans are available for advanced features and higher limits.

Question 4

Do I need an account to shorten a link?

Accepted Answer

Users can shorten links without an account directly on the Wonzly landing page. However, creating an account unlocks access to analytics, editing, and custom domains.

Question 5

What are the benefits of using a URL shortener?

Accepted Answer

URL shorteners make links cleaner, easier to share, and more visually appealing on social media. They also allow you to track click metrics and understand your audience better.

Question 6

Can I use Wonzly for business purposes?

Accepted Answer

Wonzly is perfect for businesses looking to track marketing campaigns, share branded links, and monitor user engagement across different platforms.

Question 7

What is the difference between the free and premium plans?

Accepted Answer

The free plan covers essential shortening and analytics along with one custom domain. The premium plan unlocks advanced capabilities like custom aliases, higher limits, and additional custom domains.

Question 8

Are Wonzly links permanent?

Accepted Answer

Wonzly links are permanent as long as your account is active and you do not manually delete them. Links created without an account are also maintained indefinitely unless flagged for abuse.

Question 9

Does Wonzly support API integration?

Accepted Answer

Wonzly provides a robust API for developers to programmatically create, manage, and track short links within their own applications.

Question 10

Is Wonzly safe and reliable?

Accepted Answer

Wonzly utilizes secure infrastructure to ensure high uptime and safe redirects for all users. We actively monitor and block malicious URLs to protect our community.

Question 11

How fast are Wonzly redirects?

Accepted Answer

Wonzly redirects are globally optimized to be nearly instantaneous. Visitors experience seamless transitions to your destination URLs without noticeable delays.

Question 12

Can I share Wonzly links on social media?

Accepted Answer

Wonzly links are designed specifically for sharing on social media platforms like X, Instagram, and LinkedIn. Their short length helps you stay within character limits and look professional.

Question 13

What makes Wonzly different from other URL shorteners?

Accepted Answer

Wonzly offers an intuitive user interface, comprehensive analytics, and generous free tier limits including a custom domain. We prioritize speed, privacy, and seamless link management.

Question 14

Can I use Wonzly on mobile devices?

Accepted Answer

The Wonzly platform is fully responsive and optimized for mobile browsers. You can easily shorten and manage your links from any smartphone or tablet.

Question 15

How do I contact Wonzly support?

Accepted Answer

You can reach Wonzly support through the contact form on our website or by emailing our support team directly. Premium users receive priority response times.

Question 16

How do I create a Wonzly account?

Accepted Answer

You can create an account by clicking the sign up button on the Wonzly homepage. The process takes less than a minute and grants immediate access to the dashboard.

Question 17

What login methods are supported on Wonzly?

Accepted Answer

Account creation and login are supported via Google, GitHub, and traditional email with password. This allows you to choose the authentication method you prefer.

Question 18

Can I log in with Google or GitHub?

Accepted Answer

Wonzly fully supports single sign-on using both Google and GitHub accounts. This provides a secure and fast way to access your dashboard without remembering another password.

Question 19

How do I reset my Wonzly password?

Accepted Answer

Navigate to the login page and click the forgot password link. Enter your registered email address to receive a secure password reset link.

Question 20

How do I change my email address?

Accepted Answer

You can update your email address in the account settings section of your dashboard. A verification link will be sent to confirm the new address.

Question 21

Can I delete my Wonzly account?

Accepted Answer

You can permanently delete your account and all associated data from the settings menu. This action cannot be undone once completed.

Question 22

Is my data secure on Wonzly?

Accepted Answer

Wonzly employs industry standard encryption and security practices to protect your personal information and link data. We regularly audit our systems for potential vulnerabilities.

Question 23

Does Wonzly sell user data?

Accepted Answer

Wonzly respects your privacy and does not sell your personal data or user information to third parties. Our business model relies on our premium subscription services.

Question 24

How do I update my profile information?

Accepted Answer

You can modify your name, organization, and other profile details by visiting the profile tab in your account settings.

Question 25

Can multiple users access the same Wonzly account?

Accepted Answer

Wonzly premium plans offer team collaboration features allowing multiple users to access and manage shared links from a single organization account.

Question 26

What happens to my links if I delete my account?

Accepted Answer

Deleting your account will permanently remove all your customized links and analytics data. Your shortened URLs will immediately stop redirecting and return a 404 error.

Question 27

Does Wonzly support two factor authentication?

Accepted Answer

Wonzly offers two factor authentication to add an extra layer of security to your account. You can enable this feature in your security settings using an authenticator app.

Question 28

How do I shorten a URL on Wonzly?

Accepted Answer

Paste your destination URL into the input field on the dashboard or homepage and click shorten. Your new compact link will be generated instantly.

Question 29

Can I shorten links without logging in?

Accepted Answer

Users can shorten links without an account directly on the landing page for quick access. These links are functional but will not have analytics tracking or editing capabilities.

Question 30

Is there a character limit for long URLs?

Accepted Answer

Wonzly supports extremely long destination URLs up to 2048 characters. This accommodates complex tracking parameters and deep links without issues.

Question 31

How many links can I shorten for free?

Accepted Answer

The free plan allows you to shorten an unlimited number of standard links. However, premium features and advanced link customizations are subject to specific plan limits.

Question 32

How do I edit an existing short link?

Accepted Answer

To edit an existing link, go to My Links, click the 3 dots next to the link, and select Edit Link. A modal will open where you can modify the destination URL and settings.

Question 33

Can I delete a shortened link?

Accepted Answer

You can easily delete any of your shortened links from the My Links dashboard. Just click the options menu and select delete.

Question 34

What happens when I delete a link?

Accepted Answer

Deleting a link is permanent and results in a 404 error for anyone who clicks it. The redirect is immediately disabled and cannot be recovered.

Question 35

Do Wonzly links expire automatically?

Accepted Answer

Wonzly links do not expire automatically and will remain active indefinitely. You can manually set expiration dates if you require temporary links.

Question 36

Can I set an expiration date for my links?

Accepted Answer

Premium users can define specific expiration dates or click limits for their short links. Once the condition is met, the link will no longer redirect visitors.

Question 37

What type of redirect does Wonzly use?

Accepted Answer

Wonzly uses standard 301 permanent redirects for all shortened links. This preserves SEO equity and ensures search engines update their indexes correctly.

Question 38

Can I shorten multiple URLs at once?

Accepted Answer

Wonzly offers a bulk shortening tool for users who need to process large batches of URLs simultaneously. This feature accepts CSV uploads to streamline your workflow.

Question 39

Are Wonzly links case sensitive?

Accepted Answer

Wonzly links are case sensitive to maximize the number of available unique short URLs. Changing the capitalization of a link will result in a completely different destination.

Question 40

Can I password protect a shortened link?

Accepted Answer

Premium users have the option to add password protection to any shortened link. Visitors will be prompted to enter the correct password before being redirected.

Question 41

How quickly do new links become active?

Accepted Answer

New Wonzly links become active the exact moment they are generated. There is no waiting period, and they can be shared and clicked immediately.

Question 42

Can I redirect a link to a different destination later?

Accepted Answer

You can update the destination URL of any existing link from your dashboard without changing the short link itself. This is highly useful for updating seasonal campaigns.

Question 43

What is a custom alias?

Accepted Answer

A custom alias allows you to choose the exact ending string of your shortened URL instead of using random characters. This makes the link more readable and memorable for your audience.

Question 44

How do I create a custom alias on Wonzly?

Accepted Answer

When shortening a link in your dashboard, you can type your desired keyword into the custom alias field before generating the URL.

Question 45

Are custom aliases free on Wonzly?

Accepted Answer

Custom aliases are a premium feature on the Wonzly platform. You will need to upgrade to a paid plan to customize the back-half of your links.

Question 46

Why is my desired custom alias unavailable?

Accepted Answer

If a custom alias is unavailable, it means another user has already registered that specific keyword. You will need to choose a different variation or unique word.

Question 47

How long can a custom alias be?

Accepted Answer

A custom alias on Wonzly can be up to 50 characters long. We recommend keeping them concise to maintain the benefits of a short URL.

Question 48

Can I use special characters in my custom alias?

Accepted Answer

Custom aliases can only contain alphanumeric characters and hyphens. Spaces and other special symbols are not supported to ensure broad browser compatibility.

Question 49

Are custom aliases case sensitive?

Accepted Answer

Custom aliases are case sensitive, allowing for greater variety in naming. Using capital letters can also improve readability when sharing links.

Question 50

Can I change a custom alias after creating it?

Accepted Answer

You can edit a custom alias by modifying the link details in your dashboard. However, the previous alias will become available for others to use.

Question 51

How many custom aliases can I have?

Accepted Answer

The number of custom aliases you can create depends on your specific premium subscription tier. Higher tiers offer larger allowances for extensive campaigns.

Question 52

Can I use a custom alias without an account?

Accepted Answer

Custom aliases require a registered account and a premium subscription. Anonymous users on the landing page can only generate random short links.

Question 53

What happens if I try to use an existing custom alias?

Accepted Answer

The system will immediately alert you that the custom alias is already taken. You will not be able to save the link until you provide a unique alias.

Question 54

Can two users have the same custom alias?

Accepted Answer

Two users cannot share the same custom alias on the default Wonzly domain. However, identical aliases can exist if they are set up on different custom domains.

Question 55

What is a custom domain for URL shortening?

Accepted Answer

A custom domain allows you to replace the default Wonzly branding with your own website name for short links. This increases brand trust and click-through rates.

Question 56

How many custom domains can I use for free?

Accepted Answer

The Wonzly free plan includes support for 1 custom domain at no extra cost. To add more domains, you must upgrade to a premium plan.

Question 57

How do I add a custom domain to Wonzly?

Accepted Answer

Navigate to Settings, open the Custom Domains tab, and click Add Custom Domain. Enter your domain, click Connect Domain, add the provided CNAME to your DNS provider, and click Verify DNS.

Question 58

What DNS records do I need to configure for my custom domain?

Accepted Answer

You will need to add a CNAME record in your domain registrar's DNS settings pointing to the Wonzly servers. Specific instructions are provided in the dashboard during setup.

Question 59

How long does DNS propagation take?

Accepted Answer

DNS propagation can take up to 24 hours to fully complete across the global internet. However, your custom domain will often begin working within just a few hours.

Question 60

Does Wonzly provide SSL certificates for custom domains?

Accepted Answer

Wonzly automatically provisions and renews SSL certificates for all connected custom domains. This ensures your links are secure and served over HTTPS.

Question 61

Can I use a subdomain as my custom domain?

Accepted Answer

You can use a subdomain like link.yourwebsite.com as your custom domain. This is often preferred so your primary domain can remain pointed to your main website.

Question 62

How do I verify my custom domain?

Accepted Answer

After adding the required CNAME record to your DNS provider, click the Verify DNS button in the Wonzly dashboard. Our system will check the configuration to ensure it is correct.

Question 63

What happens to my links if I disconnect my custom domain?

Accepted Answer

If you remove a custom domain, any links using it will stop working immediately. You will need to recreate them using the default Wonzly domain.

Question 64

Can I use multiple custom domains on Wonzly?

Accepted Answer

Premium users can connect and manage multiple custom domains within a single Wonzly account. This is ideal for managing links across different brands or campaigns.

Frequently Asked Questions